Cookie policy

Last updated on 23/09/2024

Cookies

Our website uses cookies. Cookies are small files that are placed on the user's computer when he/she visits a website. We use cookies that are necessary in order to communicate over the internet, in order to provide a requested service or to facilitate the surfing on our website.

When you first visit our website, it is explained that by accepting our cookies, you give permission to place cookies to improve your visitor experience. We register your consent with a cookie. We use CraftCMS to keep the content of the website up to date. This software uses technical and functional cookies. This means that these cookies are necessary for the proper functioning of this website. You cannot refuse these cookies if you want to read the website.

You can remove or accept cookies and change your permission settings at any time. If you have refused to accept cookies and remove the cookie which registers this choice, you will be asked for your permission again when you visit our website.

Most internet browsers can be set or re-set to accept cookies, block cookies or notify you whenever you receive a cookie. To find out how you can change your browser settings and remove cookies, see the instructions for the relevant browser and/or use the "Help" function (this can usually be accessed from the browser's toolbar).
Below you will find an overview of the cookies placed on your computer and the consequences if they are removed or not accepted.
 

Which cookies are tracked and why?

The website uses the following cookies

• Essential cookies: are necessary for technical reasons. Without these cookies, the website might not function properly.
  • These cookies ensure that the website functions optimally, or secure the website. They are essential for good communication and make browsing easier.
• Functional cookies: are necessary cookies that ensure that the website functions properly
  • These cookies make visiting the website easier and improve its user-friendliness (e.g. making sure that your preferences, such as language and region are stored correctly).
     
• Analytical cookies: cookies for analytical purposes
  • These cookies make it possible to analyse the use of the website. These cookies make it possible to measure the number of visits, the number of pages visited, the activity of users on the website and their return frequency. They provide us with information about the performance of the website.
• Marketing cookies: cookies for marketing purposes
  • Marketing cookies aim to personalize your experience and send you relevant content and offers on this and other websites.

List of essential cookies

• CRAFT_CSRF_TOKEN
  Expires after one session
  Used by the Content Management System to prevent cyber attacks. This cookie is essential for website and visitor security.
• CraftSessionId
  Expires after one session
  Used by the CMS to create a unique ID for the visitor.
• _GRECAPTCHA
  Expires after 6 months
  Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed to perform its risk analysis.
• _BEAMER_FIRST_VISIT
  Expires after 300 days
  a cookie - by Hotjar - that stores the date of a user's first visit to a website. This allows the website to display recent updates or content relevant to the user on their first visit.
• _BEAMER_USER_ID_
  The cookie stores an internal user ID to analyze and report visitor behavior.
  Expires after 300 days    
• Fonts
  Never expires
  Tracks the use of special fonts used on the website for internal analysis. The cookie does not record visitor data.
• NSC_#
  Expires after one day
  Used to distribute traffic to the website across different servers to optimise response times.
• rc::a
  Never expires
  Used to distinguish between humans and bots. This is useful for the website so that it can create valid reports on the usage of their website.
• rc::c
  Expires after one session
  Used to distinguish between humans and bots.
• __cf_bm
  Expires after one day
  This cookie is used to distinguish between humans and bots. This is beneficial to the website, to create valid reports on the usage of their website.
• test_cookie
  Expires after one day
  Used to check whether the user's browser supports cookies.

List of functional cookies

• CONSENT
  Expires after 2 years
  Used to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website's GDPR compliance.
• __cookie_consent
  Expires after one year
  Indicates whether the cookie consent must be shown or if it has already been accepted
• JSESSIONID
  Expires after one session
  Maintains user status across page requests.
• _hjDonePolls
  Expires after 1 year
  Used by Hotjar, a user analytics and feedback tool. This cookie stores whether a user has already completed a poll on a website using Hotjar.

List of analytical cookies

• _ga
  Expires after 2 years
  Creates unique ID to track statistical data on website visits in Google Analytics.
• _ga_#
  Expires after 2 years
  Used by Google Analytics to collect data on the number of times a user has visited the website, as well as data from the first and most recent visit.
• _gat
  Expires after 1 day
  Used to forward a request rate to Google Analytics.
• _gid
  Expires after each session
  Used to track statistical data about website visits in Google Analytics
• _hjIncludedInSample
  Expires after each session
  To gain more insight into visitor behaviour via Hotjar
• _hjid
  Expires after 1 year
  Set when the customer first lands on a page with the Hotjar script. It is used to maintain the Hotjar user ID unique to that site in the browser. This ensures that behaviour on subsequent visits to the site is attributed to the same user ID.
• __hssc
  Expires after one day
  Indicates whether cookie data should be updated in the visitor's browsing server.
• __hssrc
  Expires after one session
  Used to recognise the visitor's forehead when re-entering the website.
• __hstc
  Expires after 179 days
  Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
• Hubspotutk
  Expires after 179 days
  Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
• _pk_id#    
  Expires after one year
  Collects statistics about user visits to the website, such as the number of visits, average time spent on the website and which pages are read.
• _pk_ses#
  Expires after one day
  This cookie is used to store a unique session ID.
• yt.innertube::requests
  Does not expire
  Stores the user's video player preferences using embedded YouTube video.
• _hjAbsoluteSessionInProgress
  Expires after 1 day    
  Used to detect the first pageview session of a user.
• _hjFirstSeen
  Expires after 1 day
  The cookie is used to check how many times a website has been visited by different visitors by assigning the visitor an ID, so that the visitor is not registered twice.
• _hjIncludedInPageviewSample
  Expires after 1 day
  Used to check whether user navigation and actions are included in the website's data analysis.
• _hjIncludedInSessionSample_#
  Expires after 1 day
  Collects statistics about visitors' visits to the website, such as the number of visits, average time spent on the website and which pages they have read.
• _hjSession_#
  Expires after 1 day
  Collects statistics about the visitor's visits to the website, such as the number of visits, average time spent on the website and which pages they have read.
• _hjSessionUser_#
  Expires after 1 year
  Collects statistics about the visitor's visits to the website, such as the number of visits, average time spent on the website and which pages they have read.
• _hjTLDTest
  Expires after 1 session
  Records statistical data about users' behaviour on the website. Used for internal analytics by the website administrator.
• aka_debug
  Expires after one session
  Used by Vimeo to track usage of their embeddable video player.
• Vuid
  Expires after 2 years
  Collects data about the user's visits to the website, such as which pages were visited.
• _hp2_id.*
  Expires after 13 months
  Used by Heap, a tool for collecting analytical data about user interactions on websites. This cookie stores information about the user's identity, such as a unique user ID.
• _hp2_props.
  Expires after 13 months
  Used by Heap Analytics, a user analytics and tracking tool. This cookie stores properties set using Heap's addEventProperties API. This helps analyse user behaviour on the website.
• _li_id
  Expires after 1 session
  A cookie from LeadInfo that indicates whether a visitor is new or returning.
• _li_ses
  Expires after 2 years
  A cookie from Leadinfo to determine which pages a visitor views during a session;

List of marketing cookies

• Event
  Expires after 1 year
  to show a pop-up that allows visitors to subscribe to the newsletter and remember who has already clicked away or completed it.
• Fr
  Expires after 3 months
  to send personalised ads via Facebook
• Tr
  Expires after each session
  to send personalised ads via Facebook
• _fbp
  Expires after 3 months
  is used to provide a range of advertising products, such as real-time bidding from third-party advertisers by Facebook.
• c_user
  Expires after 3 months
  is used by Facebook social plug-ins to share content you like on our website.
• Datr
  Expires after 2 years
  is used by Facebook to support social sharing and integration of Facebook services.
• Presence
  Expires after each session
  is used by Facebook to contain the user's chat status.
• Sb
  Expires after 2 years
  is used by Facebook to support social sharing and integration of Facebook services.
• Spin
  Expires after 1 day
  is used by Facebook to support social sharing and the integration of Facebook services.
• Wd
  Expires after 7 days
  is used by Facebook to store browser window dimensions and optimise page display.
• Xs
  Expires after 3 months
  is used by Facebook to support social sharing and the integration of Facebook services.
• Local
  Expires after 7 days
  is used by Facebook and contains the country settings of the last logged-in user in this browser.
• VISITOR_INFO1_LIVE
  Expires after 179 days
  Attempts to estimate user bandwidth on pages with embedded YouTube videos.
• YSC
  Expires after each session
  records a unique ID to keep statistics of which YouTube videos the user has seen.
• yt.innertube::nextId
  Does not expire
  Registers a unique ID to track statistics of which videos from YouTube the user has watched.
• yt.innertube::requests
  Do not expire
  Registers a unique ID to track statistics of which videos from YouTube the user has watched.
• ytidb::LAST_RESULT_ENTRY_KEY
  Does not expire
  Stores user's video player preferences using embedded YouTube video
• yt-remote-cast-available
  Expires after one session
  Server video player prefers embedded YouTube video.
• yt-remote-cast-installed
  Expires after one session
  The server's video player prefers embedded YouTube video.
• yt-remote-connected-devices
  Does not expire
  The server's video player prefers embedded YouTube video.
• yt-remote-device-id
  Does not expire
  The server's video player prefers embedded YouTube video.
• yt-remote-fast-check-period
  Expires after one session
  The server's video player prefers embedded YouTube video.
• yt-remote-session-app
  Expires after one session
  The server's video player prefers embedded YouTube video.
• yt-remote-session-name
  Expires after one session
  The server's video player prefers embedded YouTube video.
• ads/ga-audiences
  Expires after each session
  Used by Google AdWords to re-attract visitors who are likely to convert to customers based on the visitor's online behaviour on different websites.
• analytics/v1/observations/capture
  Expires after one session
  Tracks the convergence rate between the service and advertisers on the website - this serves to optimise the relevance of ads on the website.
• analytics/v1/events/capture
  Expires after one session
  Collects information about the products the visitor has viewed and the contents of the shopping cart. This is used to increase the website's conversion rate through targeted advertising and product promotions through emails.
• centreVisitorId
  Expires after one session
  Tracks individual sessions on the website so that the website can compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes.
• view.#-default-prop.#
  Expires after one session
  Tracks individual sessions on the website so that the website can compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes.
• __mpq_#_#
  Never expires
  Collects data on user behaviour and interaction to optimise the website and make ads on the website more relevant.
• __ptq.gif
  Expires after one session
  Sends data to marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and sales channels
• _gcl_au
  Expires after 3 months
  Used by Google AdSense to experiment with the efficiency of ads on websites using their services.
• _uetsid_exp
  Never expires
  Contains the expiry date for the cookie with associated name.
• LogsDatabaseV2:V0dbc486e||#LogsRequestsStore
  Does not expire
  Unclassified
• remote_sid
  Expires after 1 session
  Necessary for the execution and functionality of YouTube video content on the website.
• TESTCOOKIESENABLED
  Expires after 1 day
  Used to track user interaction with embedded content.
• YtIdbMeta#databases
  Does not expire
  Unclassified
• ServiceWorkerLogsDatabase#SWHealthLog
  Does not expire
  Necessary for the implementation and functionality of YouTube video content on the website.
• Hubspotutk
  Expires after 13 months